Whitelisting Our IP Address for Database Access

Overview

When you connect your database to our platform, some providers restrict incoming traffic by default. To allow our system to access your database, whitelist our IP in your firewall or security group settings.

Our IP Address

Please whitelist the following IP address so we can securely connect to your database:

Enter this IP in your firewall, security group, or database network rules as an allowlist entry. If your provider requires ranges, add the IP as a /32 CIDR (20.119.73.239/32).

General Steps to Whitelist an IP Address

1. Log in to your database host or cloud provider's management console.
2. Navigate to the networking or security/firewall settings of your database instance.
3. Add a new inbound rule (or allowed IP) for:
   • Protocol: TCP
   • Port: Your database port (e.g., 5432 for PostgreSQL, 3306 for MySQL)
   • Source IP: 20.119.73.239
4. Save and apply the changes.

Verification

After updating your rules, test the connection from our app. If a connection fails, double-check port, protocol, and source IP accuracy.

Provider-Specific Guides

• AWS RDS / Aurora — Authorizing inbound access
• Amazon Redshift — Authorizing access to clusters
• Google Cloud SQL — Configure IP whitelists
• Azure Database for PostgreSQL / MySQL / SQL — Allow access by IP address
• MongoDB Atlas — Configure IP access list entries

Troubleshooting

• Still blocked? Make sure you entered the IP address exactly as listed above.
• Dynamic IPs? Ensure the whitelisted IP is our static IP (20.119.73.239).
• Ports closed? Confirm the correct database port is open in your firewall/security group.

Need More Help?

If you need our current IP list or assistance applying rules, contact our support team.